Cancellation policy

1. right of withdrawal
You have the right to cancel this contract within 14 days without giving reasons.

2. revocation period
The revocation period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the goods.

3. address
In order to exercise your right of revocation, you must inform us (company Bernhard Gschwenter) by means of a clear declaration (by e-mail: [email protected]) about your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.

4. compliance with the period of notice
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

5. consequences of the revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

6. right of retention
We can refuse the refund until we receive the goods back unopened (broken seal)!

7. return of the goods
You must return or hand over the goods to us immediately and in any case within 14 days at the latest from the day you inform us of the revocation of this contract. This period is deemed to have been observed if you send the goods before the 14-day period has expired.

8. return costs
You bear the direct costs of returning the goods.

9. value replacement for contracts for delivery of goods
You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods. Goods that have been opened (broken seal etc.) are considered damaged by us and will be destroyed without replacement.

Revocation form

If you want to cancel the contract, please fill out this form and send it back.

To: Company Bernhard Gschwenter, Kapellenweg 4, 4643 Pettenbach, AT
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*), ordered on (*)/received on (*), name of consumer(s), address of consumer(s), signature of consumer(s) (only in case of paper notification), date

(*) Delete as applicable.

 

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